As you look to scale your customer-facing integrations, you’ll likely come across Apideck, a unified API solution that offers customer-facing integrations for HRIS, CRM, accounting, and other categories of software. 

Before deciding whether to move forward with the unified API vendor, it’s worth considering several other solutions. 

We’ve rounded up the top ones worth considering below and broke down how each of them outperforms Apideck.

Note: This article was written on 7/17/2024. All of the information presented below is subject to
change in the future.

Merge

Merge is a unified API platform that lets B2B SaaS organizations add HRIS, accounting, ticketing, ATS, file storage, and CRM integrations to their products.

Top features 

• Integration observability features: Merge provides a dashboard that monitors your integrations’ health holistically, fully-searchable logs, automated issue detection functionality and more—all in an intuitive UI. This enables your customer-facing employees to uncover, troubleshoot, and resolve integration issues themselves, quickly‍
• White glove support: Merge’s post sales teams enable customers to build to Merge’s Unified API within a few weeks and provide strategic guidance on executing go-to-market activities around the integrations (.i.e, pricing the integrations) ‍
• Advanced features for syncing data: Merge offers a number of features that let customers sync custom objects and fields, all but ensuring customers can address their unique syncing requirements

When to choose Merge over Apideck

• You want to invest in more robust integrations. In the categories Merge and Apideck overlap in (CRM, HRIS, ticketing, accounting, file storage, ATS), Merge offers more integrations and more comprehensive data coverage‍
• You’re looking to outsource your integrations to a more proven company. Merge has a significantly larger team, customer base, and works with many more enterprise customers‍
• You need a comprehensive integration monitoring solution. Merge’s Integration Observability tooling offers additional features and functionality, such as automated issue detection

Related: Common alternatives to Merge

Codat

Codat is a unified API platform that lets you add financial integrations to your product from a single integration build.

Top features

• Multi-category financial API: Codat lets you connect to accounting applications, banking systems, and commerce solutions‍
• Supports bank feeds: Through their bank feeds API, your customers’ accounting software can receive bank statements on a regular cadence ‍
• Integration monitoring: They provide issue detection capabilities across their integrations

When to choose Codat over Apideck

• You need to support financial integrations exclusively. Codat can help you add more financial integrations and access more data across them‍
• You want to invest in a more proven integration solution. Like Merge, Codat is bigger than Apideck in a variety of ways and works with more enterprise fintech organizations and financial institutions‍
• You’re looking for consultative support. Codat has more resources to help your team build and maintain integrations successfully through their platform

Related: Top alternatives to Codat

Paragon

Paragon is an embedded integration platform as a service (iPaaS) that lets you add customer-facing integrations one by one in different categories and build workflow automations that work on top of them.

Top features

• Searchable logs: Through a single view, you can easily find and review individual API logs ‍
• Flexible deployment: You can either build the integrations and automations yourself and have them fit natively in your product or let customers build the integrations and automations‍
• Cross-category application connectors: You can access pre-built application connectors for e-signature platforms, project management systems, marketing automation tools, and more

When to choose Paragon over Apideck

• You want to access a richer set of integrations. Paragon supports several categories that Apideck doesn’t, such as content management, business intelligence, and advertising‍
• Your engineers prefer an embedded workflow builder. If they have the capacity to build and manage integrations in Paragon and are used to using iPaaS and/or embedded iPaaS tools, it can make sense to choose Paragon over Apideck

Related: Competitors to Paragon

Workato

Like Paragon, Workato offers an embedded iPaaS solution to help organizations add a wide range of customer-facing integrations and automations to their products. 

Top features

• A variety of additional solutions: In addition to an embedded iPaaS, Workato offers an iPaaS, an API management solution, Workbot®—for bringing automations to your business communications platform (e.g., Slack)—and more‍
• Customizable implementation options: You can choose who implements and maintains integrations (i.e., you or your customers) and decide whether to whitelabel the integrations or have them use Workato’s branding

• Pre-built application connectors and automation templates: Workato offers more than a thousand application connectors and thousands of automation templates to help you integrate and automate faster

Related: Top alternatives to Workato

When to choose Workato over Apideck

• You want to access additional integration and automation solutions. This includes everything from integrating your internal applications to building and monitoring API endpoints ‍
• You need to integrate with additional categories of software. Unlike Apideck, Workato can help you integrate with business communications platforms, devops solutions, among other categories of tools‍
• You’re hoping to work with an established integration partner. Workato has been around well over 10 years and works with many more enterprise organizations than Apideck, which can give you more confidence in Workato’s longevity 

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