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It takes my team a matter of an hour or less (to identify and address integration issues) using the Merge Dashboard. Previously, it may take them up to 5 hours. Even more important, we now have 100% confidence when we come to a customer with a proposed solution.
Analyze Project Status Use Case
Provide real-time project updates
Improve your customers' team collaboration and efficiency by automatically tracking and visualizing your customers’ ticketing data
Enable your customers to analyze project status in 1-2-3
Step 1
Authorize with simple front-end modal
Merge starts syncing data from your customers’ project management/ ticketing platform
Step 2
Pull ticketing data from Merge’s API
Specify the ticketing fields and collection type to group by project type and other dimensions
Step 3
Visualize your customers’ project statuses
A centralized view enables your customers to improve team collaboration and efficiency
Features to support your use case
Custom fields
Read and map any custom third-party fields based off your customers’ specific needs for full flexibility
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Real-time data
Set up webhooks to be notified when new tickets are created or updated
Data scopes
Control what data fields are shared from your customers’ ticketing platforms to enhance data security and improve sync performance
See it in action
Trusted by thousands of product leaders at companies like
Don’t just track projects, drive impact
Case Study
How Drata increases customer value and spends 80% less time managing integrations
Security and compliance are our foundation
Designed from the ground up to safeguard your customer data, Merge adheres to the industry’s highest standards of security and privacy and is certified in SOC 2 Type II, ISO 27001, HIPAA, and the GDPR
Read more
Guide to Project Management APIs
Guide to Project Management APIs
Ticketing integration: examples, benefits, and tools
Ticketing integration: examples, benefits, and tools
10 ways your product can use ticketing integrations
10 ways your product can use ticketing integrations
Get your personalized Merge demo now
Integrate today or talk to our sales team to learn how Merge unlocks hundreds of integrations in weeks, not quarters
