Project analysis

Provide real-time project updates

Improve your customers' team collaboration and efficiency by automatically tracking and visualizing your customers’ ticketing data

Get a demo

Enable your customers to analyze project status in 1-2-3

Authorize with simple front-end modal

Merge starts syncing data from your customers’ project management/ ticketing platform

Pull ticketing data from Merge’s API

Specify the ticketing fields and collection type to group by project type and other dimensions

Visualize your customers’ project statuses

A centralized view enables your customers to improve team collaboration and efficiency

Features to support your use case

Custom fields

Read and map any custom third-party fields based off your customers' specific needs for full flexibility

Data scopes

Control what data fields are shared from your customers' ticketing platforms to enhance data security and improve sync performance

Real-time data

Set up webhooks to be notified when new tickets are created or updated

See it in action

Trusted by thousands of product leaders at companies like

Case study

View case study

It takes my team a matter of an hour or less (to identify and address integration issues) using the Merge Dashboard. Previously, it may take them up to 5 hours. Even more important, we now have 100% confidence when we come to a customer with a proposed solution.

Harrison Krat

Director of Solutions Architecture, Drata

Security and compliance are our foundation

Designed from the ground up to safeguard your customer data, Merge adheres to the industry’s highest standards of security and privacy and is certified in SOC 2 Type II, ISO 27001, HIPAA, and the GDPR

Security at Merge

Circular badge with a gradient blue background, featuring "AICPA SOC" in large white text, accompanied by the text "SOC for Service Organizations" around the edge, indicating compliance with service organization controls.

Circular badge featuring "ISO 27001" in bold white text on a gradient blue background, representing compliance with information security management systems.

Circular badge in a blue background displaying a white caduceus symbol and the text "HIPAA COMPLIANT" in bold white letters, indicating compliance with the Health Insurance Portability and Accountability Act.

Circular badge with a blue background, surrounded by yellow stars, displaying "GDPR" in white text, signifying adherence to the General Data Protection Regulation.

Guide to Project Management APIs

Project management APIs from Asana, Clickup, Jira, Monday, and others are popularly used to power integrations. This guide details common API data schemas and use cases.

Blog

Ticketing integration: examples, benefits, and tools

Learn about several ticketing integrations, the benefits they provide, and the tools you can use to implement any.

Blog

10 ways your product can use ticketing integrations

Whether your customers use project management software like Asana, internal ticketing systems like Jira, or customer service platforms like Zendesk - providing deep integrations with ticketing software can bring your product to the next level.

Blog