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Supported ticketing platforms

Abstract away API complexity with Merge

Use cases

Read and write financial data

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Project management

Ticketing

How Avenue took dozens of project management integrations to market within days

HRIS
Ticketing

How Drata increases customer value and spends 80% less time managing integrations

Accounts

The Account object is used to represent the account that a ticket is associated with. The account is a company that may be a customer. This does not represent the company that is receiving the ticket.

Accounts
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Attachments

The Attachment object is used to represent an attachment for a ticket.

Attachments
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Collections

The Collection object is used to represent one or more Tickets. There can be a hierarchy of Collections, in which a sub-collection belongs to a parent-collection.

Collections
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Comments

The Comment object is used to represent a comment on a ticket.

Comments
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Contacts

The Contact object is used to represent the customer, lead, or external user that a ticket is associated with.

Contacts
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Projects

Please use the Collection model. This model will be fully deprecated on 3/30/2024.

Projects
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Roles

The Role object is used to represent the set of actions & access that a user with this role is allowed to perform.

Roles
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Tags

The Tag object is used to represent a tag or label for a ticket.

Tags
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Teams

The Team object is used to represent one or more Users within the company receiving the ticket.

Teams
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The leading API for ticketing data

Whether you need to read or write, Merge makes your build easy

Built right

API-based data schemas

Merge builds API-first integrations so your app is always supplied with fresh data. You won't need to re-authenticate regularly, or wait for a manual data sync.

When first-mover matters

Battle-tested by thousands

Thousands of companies use Merge in production today.

Legacy APIs have painful quirks: Merge doesn’t.

An API that plays well with others

Trusted partner

HR-tech leaders trust Merge to build into their platforms to expand their reach. Merge users trust Merge to expand their future partners.

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