Ticketing
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Integrate every ticketing system with one API
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Supported ticketing platforms
Abstract away API complexity with Merge
Use cases
Read and write ticketing data
Case studies
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Account
The Account object is used to represent the account that a ticket is associated with. The account is a company that may be a customer. This does not represent the company that is receiving the ticket.
Accounts
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Attachment
The Attachment object is used to represent an attachment for a ticket.
Attachments
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Collection
The Collection object is used to represent one or more Tickets. There can be a hierarchy of Collections, in which a sub-collection belongs to a parent-collection.
Collections
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Contact
The Contact object is used to represent the customer, lead, or external user that a ticket is associated with.
Contacts
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Project
Please use the Collection model. This model will be fully deprecated on 3/30/2024.
Projects
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Role
The Role object is used to represent the set of actions & access that a user with this role is allowed to perform.
Roles
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Team
The Team object is used to represent one or more Users within the company receiving the ticket.
Teams
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The leading API for ticketing data
Whether you need to read or write, Merge makes your build easy
Built right
API-based data schemas
Merge builds API-first integrations so your app is always supplied with fresh data. You won't need to re-authenticate regularly, or wait for a manual data sync.
When first-mover matters
Battle-tested by thousands
Thousands of companies use Merge in production today.
Legacy APIs have painful quirks: Merge doesn’t.
An API that plays well with others
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HR-tech leaders trust Merge to build into their platforms to expand their reach. Merge users trust Merge to expand their future partners.
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