GitLab API

Integrate GitLab with your product—along with any other
Ticketing
 application

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Ticketing

 

Unified API to close more deals, retain customers, and expand to new markets

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Top integration use cases for GitLab

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Sync GitLab Data

Collections

The Collection object is used to represent collections of tickets. Collections may include other collections as sub collections.

Docs
Comments

The Comment object is used to represent a comment on a ticket.

Docs
Projects

Please use the Collection model. This model will be fully deprecated on 3/30/2024.

Docs
Roles

The Role object is used to represent the set of actions & access that a user with this role is allowed to perform.

Docs
Tags

The Tag object is used to represent a tag or label for a ticket.

Docs
Tickets

The Ticket object is used to represent a ticket or a task within a system.

Docs
Users

The User object is used to represent an employee within a company.

Docs

FAQ on integrating with GitLab’s API

What GitLab API endpoints does Merge interact with?

Merge interacts with several GitLab API endpoints to access and manage data. Here are just a few examples:

  • Comments: Accessed via POST /projects/{project_id}/issues/{issue_iid}/notes and GET /projects/{project_id}/issues/{issue_id}/notes
  • Tickets: Accessed via POST /projects/{project_id}/issues and GET /projects/{projects_id}/issues
  • Tags: Accessed via GET /projects/{project_id}/labels
  • Projects and Collections: Accessed via GET /groups/{group_id}/projects and GET /groups
  • Users: Accessed via GET /groups/{group_id}/members and GET /users/{user_id}

Learn more about the GitLab endpoints Merge can access and sync.

How frequently does Merge sync data with GitLab?

Merge requests data from GitLab at intervals determined by your sync plan:

  • Manual: Syncs are initiated manually
  • Daily: Data syncs every 24 hours
  • Standard: Syncs occur at standard intervals set by Merge. This is typically every 6 hours
  • High: More frequent syncs than the standard plan, and they are typically every 3 hours
  • Highest: Data syncs at the highest frequency supported by Merge, and they are typically every hour

For syncing outside of these intervals, you can use the Force Resync endpoint or the Automatic Webhooks feature.

Learn more about Merge’s sync frequencies for GitLab data.

Aside from GitLab, what ticketing platforms can I integrate with using Merge?

Merge offers integrations with dozens of ticketing platforms, including:

  • Jira (including Jira Data Center and Jira Service Management)
  • Zendesk
  • Asana
  • Freshdesk
  • GitHub Issues
  • GitLab
  • ServiceNow
  • Trello
  • Linear
  • Azure DevOps
  • ClickUp
  • HubSpot Ticketing
  • Basecamp

See the full list of ticketing integrations Merge supports.

What organizations use Merge’s GitLab integration?

A wide range of businesses use it, including Thoropass and Drata. 

Learn more about how Merge’s customers use the GitLab integration—along with Merge’s other ticketing integrations—here.

How long does it take developers to set up a GitLab integration?

Developers can typically integrate with Merge's Ticketing Unified API within a few days. Once the connection is established, you can not only add the GitLab integration to your product but also 30+ additional ticketing integrations.

How does Merge log GitLab data and how long does it retain data?

Merge retains logs based on your plan:

  • Launch Plan: Logs are searchable and retained for 3 days
  • Professional Plan: Logs are searchable for 10 days and retained for 30 days
  • Enterprise Plan: Logs are searchable for 10 days and retained for 90+ days​

How much does it cost to integrate with GitLab using Merge?

The cost of integrating with GitLab depends on your Merge plan:

  • Launch Plan: Free for the first three Production Linked Accounts, $650/month for up to 10 Linked Accounts, and $65 per account after that
  • Professional and Enterprise Plans: Include additional features like Field Mapping, Remote Data, and Passthrough Requests at customized pricing 

Learn more about Merge’s pricing plans by visiting this page.

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Korn Ferry
Hotel Engine
AngelList
FranklinCovey
Culture Amp
Auditboard
TaxBit
Subskribe
Apollo
JupiterOne
Handshake
Watershed
Brex
LearnUpon
Mosaic
Divvy
Payhawk
Upflex
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Mesh Payments
EQ
QuestionPro
Lucid
Payscale
Electric
OpenComp
Standard Metrics
Spendflo
Tropic
Hofy
Ledgy
A-Lign
Bonusly
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Get Employee Data
import merge
from merge.client import Merge
merge_client = Merge(api_key="<YOUR_API_KEY>", account_token="<YOUR_ACCOUNT_TOKEN>")
employee = merge_client.hris.employees.list()

import { MergeClient, Merge } from '@mergeapi/merge-node-client';
const merge = new MergeClient({
  apiKey: 'YOUR_API_KEY',
  accountToken: 'YOUR_ACCOUNT_TOKEN',
});
employee = await merge.hris.employees.list()

ApiClient.instance.authentications.tokenAuth = {
  type: 'bearer',
  accessToken: 'API_KEY',
};
new EmployeesApi().employeesList('ACCOUNT_TOKEN', {}, (data) => {
  console.log(data);
});

import (
  "context"
  "fmt"
  merge "github.com/fern-api/merge-go"
  mergeclient "github.com/fern-api/merge-go/client"
  "github.com/fern-api/merge-go/hris"
)

client := mergeclient.NewClient(
  mergeclient.ClientWithAuthApiKey("<YOUR_API_KEY>"),
  mergeclient.ClientWithHeaderAccountToken("<YOUR_ACCOUNT_TOKEN>"),
)
employee, err := client.Hris().Employees().List(
  context.TODO(),
  &hris.EmployeesRetrieveRequest{
    IncludeRemoteData: merge.Bool(true),
  },
)
if err != nil {
  return err
}
fmt.Printf("Retrieved employee with ID %q\n", *employee.Id)

ApiClient client = Configuration.getDefaultApiClient();
client.setBasePath('https://api.merge.dev/api/ats/v1');
ApiKeyAuth tokenAuth = client.getAuthentication('tokenAuth');
tokenAuth.setApiKey('API_KEY');
CandidatesApi apiInstance = new CandidatesApi(client);
apiInstance.candidatesList('ACCOUNT_TOKEN');

import com.merge.api.MergeApiClient;
import com.merge.api.resources.hris.employees.requests.EmployeesRetrieveRequest;
import com.merge.api.resources.hris.types.Employee;
MergeApiClient mergeClient = MergeApiClient.builder()
    .accountToken("ACCOUNT_TOKEN")
    .apiKey("API_KEY")
    .build();
Employee employee = mergeClient.hris().employees().list(
    EmployeesRetrieveRequest.builder()
        .includeRemoteData(true)
        .build());

{
"id": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"remote_id": "19202938",
"employee_number": "2",
"company": "8d9fd929-436c-4fd4-a48b-0c61f68d6178",
"first_name": "Dirna",
"last_name": "Emanuel",
"display_full_name": "Dirna Emanuel",
"username": "dirnaemanuel",
"groups": [
  "21a54124-397f-494d-985e-3c5b330b8a68"
],
"work_email": "dirna@merge.dev",
"personal_email": "dirnaemanuel@gmail.com",
"mobile_phone_number": "+1234567890",
"employments": [
  "17a54124-287f-494d-965e-3c5b330c9a68"
gitlab
Meta Endpoint

Programmatically access required schemas

Third-party providers require specific (and often different) fields to write data to their APIs, making your code a mess.

Dynamically fetch required data schemas from Merge’s /meta endpoint to make POST or PATCH requests that just work.

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How Drata helps thousands streamline their SOC 2 with Merge

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​​”Working with Merge’s Unified API and beautiful React component took less than a sprint to integrate, test, and release.”

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Daniel Marashlian
Co-Founder & CTO

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