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FAQ on integrating with JazzHR’s API
Which JazzHR API endpoints does Merge interact with?
Merge interacts with several JazzHR API endpoints, including:
- GET /applicants/page/{pageNumber}: retrieves candidate information
- GET /activities/page/{pageNumber}: retrieves activity information
- GET /users/page/{pageNumber}: retrieves user information
- POST /applicants: creates new candidate records
See the full list of endpoints Merge interacts with.
How often can Merge sync JazzHR data?
The sync frequency depends on your plan and the Common Model(s) you use.
- Daily: data is synced every 24 hours
- Standard: data is synced every 6 or 12 hours
- High: data is synced every 3 or 6 hours
- Highest: data is synced either every hour or every 3 hours
Learn more about Merge’s sync frequencies for JazzHR data.
Is it possible to sync data outside of my preset sync frequencies?
Yes, you can initiate a manual data resync using Merge's Force Resync endpoint. Additionally, you can use Merge’s Automatic Webhooks feature to sync data in real-time.
Can I use Merge to integrate with other ATS platforms?
Once you build to Merge’s ATS Unified API, you can also integrate with dozens of other ATS solutions, all but ensuring that you can integrate at scale effectively.
Here are some of the other ATS platforms Merge supports:
- Greenhouse
- Workday
- Lever
- SmartRecruiters
- Ashby
- Avature
- BambooHR
- Breezy
- Bullhorn
- CATS
- Clockwork
- Comeet
- Cornerstone TalentLink
- Fountain
- Freshteam
See the full list of ATS integrations Merge covers.
What organizations use Merge’s integration with JazzHR?
A broad set of companies use it, including Fetcher, BrightHire, and Assemble.
Learn more about how companies use Merge’s integration with JazzHR—along with other ATSs—here.
How is your customer's JazzHR data encrypted and where is it stored?
Merge encrypts data in transit and at rest using AES-256 encryption. Data is stored in AWS data centers:
- U.S. data: AWS Virginia
- EU data: AWS Stockholm
- APAC data: AWS Singapore
Single-tenant environments are also available for those requiring dedicated infrastructure.
How does Merge log JazzHR data and how long does it retain data?
Merge temporarily stores API payloads for normalization and searchable logs. Retention policies vary by plan. For example, Merge’s Professional plan lets you retain API and Webhook logs for 30 days, while Merge’s Enterprise plan lets you retain logs for 90+ days.
Learn more about how Merge approaches security.
What advanced features does Merge offer for JazzHR integration?
Merge provides powerful features that enhance how you access, map, and interact with JazzHR data.
- Field Mapping: enables you or your customers to map custom fields from JazzHR to Merge’s Common Models
- Remote Data: provides access to the original data received from JazzHR’s API, maintaining its raw, unnormalized format
- Authenticated Passthrough Requests: lets you send API requests directly to JazzHR using stored credentials, bypassing Merge’s Unified API format
Learn more about each of these features in Merge’s docs.
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