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FAQ on integrating with Justworks’s API
How frequently can Merge sync Justworks data?
The sync frequency depends on the Common Model(s) you use and the frequency setting you set (Daily, Standard, High, and Highest). That said, you can typically sync data every 24 hours.
You can also use Merge’s Force Resync endpoint to sync data ad hoc and you can use Merge’s Automatic Webhooks feature to sync data in real-time.
Learn more about Merge’s sync frequencies for Justworks.
What customers use Merge’s Justworks integration?
A wide range of organizations leverage it, including enterprise businesses like BILL, Electric, and AngelList.
You can learn more about the organizations that use it—along with Merge’s other HRIS and payroll integrations—here.
What other HRIS and payroll integrations does Merge support?
In addition to Justworks, Merge’s HRIS Unified API lets you add more than 70 integrations. This includes ADP Workforce Now, BambooHR, Gusto, UKG, Workday, and many others.
Merge’s Common Models also standardize key data points across different providers, making it easy to extend integrations as your needs evolve.
See the full list of supported HRIS and payroll integrations here.
Does Merge have a partnership with Justworks?
Yes, Merge not only has a formal partnership with Justworks but also has agreements with other HRIS providers, like Workday and Paylocity.
Can I map custom fields from Justworks into my application?
Yes, Merge’s Field Mapping feature allows you to map custom fields from Justworks to target fields within Merge’s Common Models, which simplifies data normalization and integration. Field Mapping can be accessed via the Merge dashboard for easy configuration.
Can I directly access Justworks data endpoints not included in the Common Model?
With Merge's Authenticated Passthrough Request feature, which is available to customers on Professional and Enterprise plans, you can access Justworks data directly from endpoints outside of Merge’s Common Model, offering flexibility for specific data needs.
How will Merge support our team?
Merge provides support across all stages of the partnership. This including technical support, onboarding, and guidance on using advanced features. Depending on your plan, you can also get a dedicated customer success manager, solutions architect, and solutions engineer, and have a dedicated Slack channel to get any of your questions or concerns addressed quickly.
How is your customers' Justworks data encrypted and where is it stored?
Merge encrypts all data at rest and in transit using AES-256 encryption. Data is also stored within Amazon Web Services (AWS) data centers, which provide enterprise-grade security.
For users that need to meet specific data residency requirements, Merge offers both U.S. and EU multi-tenant storage options as well as a single-tenant option, which can host data in any AWS region of your choice.
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