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FAQ on integrating with Sage Intacct’s API
Does Merge support real-time data syncing for Sage Intacct?
Merge supports high-frequency syncs (e.g., every hour). You can also retrieve data from customers’ instances of Sage Intacct in real-time through webhooks, ensuring that customers' Sage Intacct data is always up-to-date in your platform.
You can configure these syncs according to your needs—whether it's daily or real-time—and your plan.
What happens if Sage Intacct makes updates to its API?
Merge’s team of partner engineers continuously monitors for changes to Sage Intacct's API and responds accordingly to ensure that any updates don’t break the integration.
Merge's observability tools also provide visibility into any issues. For example, Merge provides fully-searchable logs; auto-detects common issues (e.g., expired API keys), along with the steps for addressing them; and offers a dashboard to review integration health and performance more broadly.
Is Merge able to sync tax-related data from Sage Intacct?
Yes, Merge’s integration with Sage Intacct supports syncing tax-related data. This includes Common Models like tax rates and tracking categories, which can be used for generating accurate tax reports or ensuring compliance with tax regulations.
Can Merge create or modify records within Sage Intacct, such as invoices or purchase orders?
Yes, Merge allows you to write back data to Sage Intacct, which means you can create or update records, such as invoices, purchase orders, and journal entries. This enables full bi-directional syncing, so changes made within your application can be reflected in Sage Intacct.
Can Merge retrieve transaction-level data from Sage Intacct for custom financial reports?
Yes, Merge allows you to pull transaction-level data from Sage Intacct, including general ledger transactions. This enables you to build custom financial reports, perform reconciliations, and provide detailed financial insights based on real-time data synced from Sage Intacct.
What advanced features does Merge offer for integrating with Sage Intacct’s API?
Merge provides advanced features like Field Mapping, Remote Data, and Authenticated Passthrough Requests.
Using these features, users can access custom fields, retrieve the latest Sage Intacct data in its original format, and make direct API requests to the Sage Intacct platform without additional authentication.
Does the Sage Intacct integration support multi-entity accounting?
Yes, Merge’s integration with Sage Intacct supports multi-entity accounting. You can access and manage financial data across different entities using Merge’s Unified API, which normalizes the data from Sage Intacct's API into Common Models for easier handling and reporting.
How does Merge handle Sage Intacct’s user permissions and role-based access?
Merge respects the user permissions and role-based access controls set in Sage Intacct. When a user integrates Sage Intacct via Merge, the data they can access and sync will depend on the permissions assigned to their account within Sage Intacct.
Can Merge handle inter-company transactions within Sage Intacct?
Yes, Merge supports syncing inter-company transactions in Sage Intacct. This allows you to manage and track financial data between different entities within your organization, ensuring seamless reconciliation and reporting of inter-company transactions.
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