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FAQ on integrating with Workday’s API
Can I control what Workday data is synced using Merge?
Yes, Merge allows you to customize which fields and records from Workday are synced into your application with Selective Sync, giving you greater control over the data flow and ensuring compliance with your data minimization policies.
What type of logging and issue detection does Merge offer for Workday integrations?
Merge provides real-time issue detection—along with suggested remediation steps—and logging.
Through the logs, you can access all of the pertinent details on requests and responses (e.g., query parameters, response bodies, etc.). You can also filter these logs by dates, response codes, directions, integrations (assuming you offer more integrations than Workday), customers, and more.
Using Merge’s automated issue detection functionality, you can diagnose issues like invalid credentials, expired API keys, and missing permissions with ease. And for any issue, Merge will also provide the steps necessary to resolve it, which your customer success team can pass along to the affect customer(s).
Does Merge support single sign-on (SSO) with Workday?
While Merge supports integrations with several SSO platforms, such as Okta, OneLogin, and PingOne, it also enables authentication with Workday via OAuth through the Merge Link flow, ensuring a seamless and secure integration process.
What are some common use cases for integrating Workday with my product?
The use cases can vary widely and naturally depend on the type of platform you offer. That said, some common use cases for a Workday integration include the following:
- Automated provisioning: add or remove users in your product as soon as they’re added or removed in customers' instances of Workday
- Streamlined employee gifting: Help your customers determine which gifts to send to their employees on time by syncing fields like start date, job title, and more between your gifting platform and your customers' instances of Workday
- Compensation analysis: Enable your customers to pinpoint trends, issues, opportunities, and more in your product by syncing employee data, like salaries, job titles, and departments from their instances of Workday
Does Merge support other HRIS platforms?
Yes, Merge supports over 60 HRIS platforms in addition to Workday. You can also easily integrate with any of these platforms once you’ve built to Merge's HRIS Unified API.
Other commonly-used integrations include BambooHR, ADP Workforce Now, UKG Pro, and SAP SuccessFactors. To see all of the integrations Merge currently supports, you can visit this page.
Is Merge SOC 2 Type 2, HIPAA, GDPR, CCPA, and ISO 27001 compliant?
Yes, Merge is compliant with SOC 2 Type II, GDPR, CCPA, and ISO 27001 standards. These certifications ensure that data security and privacy are handled at the highest industry standards. Merge also follows HIPAA guidelines, ensuring the secure handling of sensitive information.
What sync frequencies are available for Workday integrations through Merge?
Merge supports various sync frequency options, depending on the frequency you set (Daily, Standard, High, and Highest) and the Common Model you’re using (e.g., Application, Attachment, Candidate, etc.).
Generally speaking, you can sync Workday data every 30 minutes, 3 hours, 6 hours, and 24 hours. But you can also sync data outside of these time intervals via Merge’s Force Resync endpoint, and you can sync data in real-time with Merge’s Automatic Webhooks feature.
Learn more about Merge’s sync frequencies for Workday.
What types of data can Merge access from Workday’s endpoints?
Merge can access critical HR information, including employee profiles, payroll, benefits, time-off balances, employment records, and much more.
See the full list of Workday data that Merge can access.
Which organizations use Merge’s Workday integration?
Companies across regions, industries, and sizes use the integration. This includes BILL, Ramp, Navan, Snappy, Ledgy, and Team Ohana.
What are some use cases for Merge’s Workday integration?
Companies will adopt different use cases, depending on their platform and their customers’ needs. That said, common use cases include:
- Automatically adding, updating, and removing users in your platform
- Analyzing employee costs in your financial modeling platform to better determine future hiring decisions—among other types of business decisions
- Feeding HRIS data to your machine learning model to powerful AI features in your product
Discover additional use cases in Merge’s Docs.
What other HRIS integrations does Merge support?
Beyond Workday, Merge offers 70+ HR and payroll integrations through its HRIS Unified API, such as SAP SuccessFactors, ADP, BambooHR, Gusto, and UKG Pro.
The integrations cover popular software solutions across company sizes, industries, and regions, all but ensuring you can offer the HRIS integrations that prospects and customers need.
How long does it take developers to set up a Workday integration?
Most setups take anywhere from a few hours to a couple of days. In addition, once you’ve built to Merge’s HRIS Unified API, you can access all of the other HRIS integrations Merge supports. This significantly reduces the total time and effort dedicated to adding integrations and lets you support customers’ integration needs faster.
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