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FAQ on integrating with HubSpot’s API
How does Merge interact with HubSpot’s API?
Merge interacts with HubSpot’s API through a set of pre-defined endpoints that access various types of CRM data. These interactions allow you to fetch and synchronize data from HubSpot, such as:
- Contacts: Information about individual contacts, including name, email, phone number, and lifecycle stage
- Companies: Company-specific details such as name, industry, size, and location
- Deals: Data related to sales deals, such as deal stage, amount, close date, and associated contacts or companies
- Tickets: Support-related information for tracking customer issues or requests, including ticket status and priority
- Engagements: Activities such as emails, calls, tasks, notes, and meetings, which are associated with contacts, companies, or deals
Learn more about the HubSpot endpoints Merge can access.
How often does Merge sync HubSpot data?
Merge’s sync frequency depends on both your plan and the Common Models you’re using.
- Daily: sync data every 24 hours
- Standard: sync data either every hour or every 6 hours
- High: sync data either every 3 hours or every 30 minutes
- Highest: sync data either every 5 minutes or every hour
For syncing outside these intervals, you can use Merge’s Force Resync endpoint or Automatic Webhooks feature for real-time updates.
Learn more about Merge’s sync frequencies for HubSpot data.
What organizations use Merge’s HubSpot integration?
A wide range of companies use it, including Causal, Banyan Infrastructure, Rilla, and Telescope.
Learn more about how companies use Merge’s HubSpot integration—along with other CRM integrations—here.
What other CRM integrations does Merge support?
In addition to HubSpot, Merge supports dozens of other CRM integrations through its CRM Unified API. Here’s a shortlist:
- Salesforce
- Pipedrive
- Zoho CRM
- Microsoft Dynamics 365
- Freshsales
- Copper
- SugarCRM
- Close
- ActiveCampaign
- Keap
See the full list of CRM integrations Merge supports.
How does Merge handle syncing custom data from HubSpot?
Merge can sync custom data from HubSpot through several key features:
- Field Mapping: Customize how data fields from HubSpot map to your internal systems, making it easier to align data across platforms
- Remote Data: Access and sync more detailed data from HubSpot without having to build complex additional integrations
- Authenticated Passthrough Requests: For more advanced use cases, this feature allows you to securely pass data requests directly to HubSpot in real-time, ensuring the most up-to-date information is always available
Learn more about these features by visiting Merge’s docs.
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