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FAQ on integrating with Pipedrive’s API
Which Pipedrive API endpoints does Merge interact with?
Merge interacts with several Pipedrive API endpoints to access and manage various data types. Key endpoints include:
- POST /v1/persons: Used to create new person records, accessing fields such as phone_number_type, phone_number, email_address_type, and email_address
- POST /v1/activities: Utilized to create new activities, accessing the name field for engagement types
- GET /v1/organizations/{organization_id}: Retrieves organization details, including address fields like country, city, state, and postal_code, as well as lead information such as company
- GET /v1/persons/{person_id}: Fetches person details, accessing phone numbers and email addresses, along with lead information like first_name and last_name
- GET /v1/activityTypes: Retrieves available activity types, accessing fields like activity_type, name, and remote_data
- GET /v1/stages: Obtains pipeline stage information, including remote_id, name, and remote_data
Learn more about the endpoints Merge can access.
How frequently does Merge sync data with Pipedrive?
Merge synchronizes data from Pipedrive at intervals determined by your selected sync plan.
- Daily: Syncs data every 24 hours
- Standard: Syncs data every hour
- High: Syncs data every 30 minutes
- Highest: Syncs data every 5 minutes
For syncing outside of our normal sync intervals, you can use the Force Resync endpoint or Automatic Webhooks feature.
Learn more about Merge’s sync frequencies for Pipedrive.
What organizations use Merge’s integration with Pipedrive?
A wide range of companies use it, including Rilla, Telescope, Avenue, and Causal.
Learn more about how companies use Merge’s Pipedrive integration—along with other CRM integrations—here.
What CRM integrations does Merge support beyond Pipedrive?
Merge supports 20+ CRM integrations. These include:
- HubSpot CRM
- Salesforce
- Zoho CRM
- Microsoft Dynamics 365 Sales
- Close
- Copper
- Keap
- Affinity
- Salesflare
- Capsule CRM
- Zendesk Sell
These integrations are powered by Merge's CRM Unified API, which allows developers to build once and access all supported CRMs.
See the complete list of CRM integrations Merge supports.
What are some of the benefits of using Merge’s Pipedrive integration?
- Unified API: Build once and unlock integrations countless other CRM integrations, including Salesforce, HubSpot, Copper, and Zoho CRM
- Cost Efficiency: Reduce engineering resources required for integration development and maintenance
- Reliability: Battle-tested integrations with observability tools to monitor and troubleshoot integration performance
- Increase sales: Unblock sales deals when prospects request a Pipedrive integration
- Improve retention: Enable customers to realize more value from your product by adopting your Pipedrive integration
Can Merge sync custom fields from Pipedrive?
Yes, Merge supports advanced features that let you do this. These features include:
- Field Mapping: Map Pipedrive’s custom fields to standardized Merge Common Models
- Remote Data: Access raw Pipedrive data in its original format when required
- Authenticated Passthrough Requests: Send direct API requests to Pipedrive for additional endpoints not included in the Common Models
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