Ever since we built to Merge’s Unified API, we've been able to add additional HRIS and ATS integrations in a matter of minutes. This allows our team to cover all the integrations our customers and prospects want with ease.
Limited resources to manage a high volume of integration builds
For Assemble, a compensation management platform, integrating with customers’ HRIS and ATS solutions is crucial in ensuring that customers see value from their platform.
“HRIS and ATS data powers core parts of our platform, including our comp cycles workflow, offers flow, and employee portal offering,” explains Ethan Welty, a Product and Go-to-Market Manager at Assemble.
However, the process of building and maintaining these integrations in-house wasn’t feasible. As a startup, their team naturally had limited developer capacity; they needed their engineers focused on building out their core products—not their integrations.
This only became more apparent when they looked at the scope of the HRIS and ATS integrations they needed to build.
According to Lisa Wallace, the Co-Founder and Co-CEO at Assemble, “the HRIS and ATS space is incredibly fragmented. Building integrations with all these systems one by one would be too much to ask our developers, and it wouldn’t allow us to scale quickly. We ultimately needed a solution that would let us be ambitious with our integration strategy.”
This led Assemble to evaluate unified API solutions, and after learning about all the HRIS and ATS integrations Merge powers, coupled with the platform’s observability tooling and maintenance support, their team knew they found the right fit.
Using Merge’s Unified API to offer powerful ATS and HRIS integrations at scale
Within a matter of weeks, the team at Assemble was able to take dozens of HRIS and ATS integrations to market, which include BambooHR, Workday, UKG Pro, Greenhouse, and Lever.
The way Assemble’s integrations work is relatively simple.
In the case of HRIS, a customer would authenticate their specific HRIS solution in Assemble as part of their onboarding process. From there, specific employee fields—full names, job titles, salaries, equity packages, etc.—would get added from their HRIS to Assemble.
This data would get added across Assemble’s product offerings, and it would continue to sync at frequent intervals (every 2 hours) to ensure users look at accurate, up-to-date information.
Since Assemble’s users set up compensation bands for each role, they can use the employee data that’s synced over to easily and effectively make compensation decisions for each employee during compensation cycles (and at any other point in time).
Assemble’s ATS integrations, which are for their “Illustrative Offers” product, allows a recruiter to automatically sync over specific candidate fields from their ATS—first names, last names, emails, and proposed job titles. This allows the recruiter to access additional candidate details (beyond what was pulled in from their HRIS), and create offer letters faster and with fewer, if any, errors.
Adding integrations in minutes while saving their engineers hours of time every week
According to Ethan, “Ever since we built to Merge’s Unified API, we've been able to add additional HRIS and ATS integrations in a matter of minutes. This allows our team to cover all the integrations our customers and prospects want with ease."
Managing integrations has been just as straightforward.
Ethan explains that “Through Merge’s Dashboard, I’m able to diagnose integration issues independently and work with customers on resolving any issues quickly. I can also use Merge’s Field Mapping feature to customize how specific HRIS fields from a customer map to Merge’s Common Models. This lets us provide tailored integrations for important customers. And, as a result, we’re able to provide them with a great experience that’ll help us retain them down the line.”
Ethan estimates that by being able to do so much of the integration work himself, from adding net-new integrations to managing any issues, his engineers are able to save 10 hours per week. His engineers also don’t have to worry about integrations as they work on key projects, which Ethan describes as “priceless.”
So, what’s next in Assemble’s integration journey? “We’re planning on expanding our usage of ATS integrations by syncing more fields, like proposed salary and location.”
Given the success they’ve had with their ATS and HRIS integrations so far, we’re confident that this initiative will go smoothly.