Spend time with Molly Liu, a product manager at Ramp, and you realize her company’s “help you spend less” motto lives through every product decision.
Ramp doesn't just want you to spend less money but also waste less time.
See: even though they've experienced astounding growth since their founding, Ramp operates like a lean start-up while prioritizing user experience through testing. So when Molly was designing Ramp for HR, the company’s one-click employee onboarding, she knew her team's feature prioritization would have an oversized impact on the end-product experience.
“When you’re a young startup, you're still trying to figure out where to invest resources, because prioritization is key. 'We don't have that many people, we have a lot to build. And so how do we want to invest?'” Molly muses.
Ramp for HR makes onboarding employees seamless, using what Molly deems the “source of truth” in HR platforms. Where previously team admins had to manually add each new team member, Ramp for HR pulls employee data instantly from a customer's respective HR platform to:
- Invite new employees
- Issue cards at scale
- Terminate employees when no longer at the company
“We can import information like manager information, department, location information, and so forth. So it's much easier: no manual work required. And all you need to do is review, click a button, and then the invite happens.”
Here’s the problem: Molly had a team of just two engineers to build this out. For Ramp to allow any customer to sync data from their HR platform would require a custom integration with that platform. But even building out integrations with major platforms, like Justworks or Bamboo HR, would be a costly investment that would take time away from developing their core product.
If Molly and her team wanted to focus on product development and helping their customer’s bottom line, the lengthy timeline to build custom integrations was simply not an option.